(315)376-6563
www.cvcpets.com
POLICIES
To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time. Animals are required to be placed on a leash or in pet carrier before entering the waiting room.
For the safety of all animals in our care, we require that all vaccinations be up to date. Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and other pets. This is one of the reasons we ask you to restrain your pet. For your convenience, we offer medical day admit appointments. A medical day admit means you could bring your pet to the clinic and leave him/her with us for the day. Usually we will ask you to drop off your pet in the morning before 9am so our doctors can examine the patient in between appointments or at the time purposely reserved for admitted patients. Once the doctor is done, he or she will give you a call to go over the diagnosis and to give you discharge instructions.
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