I don't think I have enough nice things to say about our recent experience with Countryside and Dr. Allen.
We are 1 week post CCL surgery for our 1.5 YO yellow lab. We traveled from Ithaca, 2.5 hr away, and they helped make that very easy for us. Didn't have to schedule a pre op in person visit. Dr. Allen called and spoke to my husband, detailing the entire surgery. My husband was completely sold after that conversation, whereas I was hesitant about having our dog undergo major surgery and then transport her home with a long car ride. The cost was a major factor for us at first. I couldn't stomach the high expense of the common TPLO procedure. However, after meeting Dr. Allen in person, him taking time out of his busy morning (schedules a day of surgery's all together) he explained the entire surgery to me. It made complete sense and really felt like an absolute no brainer. Surgery performed that day, we picked her up the next day. They reassured me they would send us home with proper meds to help keep our pup relaxed. And that they did. Our once super hyper lab is now relaxing and doing exactly what her body needs her to do to heal. Her incision while large, has been healing amazingly. She's able to move around and it does not seem like she's in terrible pain or anything like that.
Anyways, I hope this helps ease one's mind if considering this surgery for their dog. We know 3 other dogs who have had this done with DR Allen and all are doing great. I would make the same decision in a heartbeat, hands down. Ohhh, also worth noting, not only was DR. Allen great but EVERYONE we came in contact with at Countryside were great. All very professional, kind and helpful. If I could give them more than 5 starts I would!
-Kayla Thomas
Dear Countryside,
I just wanted to let you know how happy we are with your veterinary clinic. You repaired her torn ACL (CCL?) in July. We followed your rehab instructions carefully, and now Luna is as good as new. Price was very much an issue for us. We shopped around and chose your clinic, even though it was far away. (we live in Mendham, NJ, a four and a half hour drive) Thanks so very much for the superb care at a very reasonable price. I just got back from a walk in the woods with Luna and took a few photos of her in action. I thought you'd like to see just how happy she is. Thanks again, Coleman, Joy, Taylor, and Kendall Smith (and especially Luna!)
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