MANAGEMENT TEAM

 James A. Randall, CVPM
Hospital Administrator

Jim has been employed by Countryside Veterinary for the past 34 years.  He is a native of Lowville who graduated with a Associates Degree from Jefferson Community College and a Bachelors Degree in Computer Science from SUNY Potsdam. Jim oversees the day to day operation of all our practices and oversaw the expansion to Carthage in 1990,  Otter Lake in 2008, Boonville in 2013 and the total remodel of the Boonville location in 2019.
 
Jim is past Treasurer and President of the Veterinary Hospital Manager's Association, an international organization with over one thousand members devoted to veterinary practice management.  In 1984 he became a Certified Veterinary Practice Manager (CVPM) one of approximately 300 individuals from around the world who have achieved this certification which involves a process which includes active employment as a veterinary practice manager, 18 college credits in management related courses, 48 hours of continuing education specifically devoted to management and four letters of recommendation, after which an oral and written exam must be passed. To maintain certification Jim has to complete 48 hours of continuing education every two years.  
 
Jim is very active in the community including currently being a Director on The Pratt Northam Foundation and Treasurer for the Lewis County Agricultural Society. He is active with the American Cancer Society's Relay for Life in Lewis County. He served many years on the United Way Community Review Board.
 
Jim has a cat Coca II. He has a large Lionel Train collection which can be seen each year at Lewis County Historical Society's Home for the Holidays Festival held in November..

Lauren Felix
Human Resource Manager 

Miranda Cronk
Inventory Manager

Miranda grew up locally in Lewis County graduating from Copenhagen Central School and currently lives in the town of Watson.

Miranda has worked in the customer service field, and inventory management her whole life, which serves her strengths well as she is detail oriented and enjoys a challenge.  When she saw the open position for the inventory manager with Countryside, she jumped at the opportunity to work in an environment around animals and using her experience with inventory.

Miranda loves all animals.  She is on the board of directors for the Lewis County Humane Society and volunteers her time to help wherever needed.  She dog sits for family, friends, and neighbors as well as takes care of her own furry family consisting of her dog, cat, 3 bunnies, and a hedgehog.  

Away from work, Miranda enjoys spending time with her fur babies, riding her motorcycles, and any outdoor activities including hiking, four wheeling, and snow shoeing.